Effective Date: May 2, 2026
Loop Culture (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with our services. By using our website, you agree to the terms described below.
1. Information We Collect
We collect information from you in several ways:
- Personal Information: When you make a purchase or create an account, we collect information such as your name, email address, billing/shipping address, payment details, and phone number.
- Automatically Collected Data: We automatically collect certain information about your device and browsing behavior using cookies, log files, and analytics tools. This may include your IP address, browser type, time zones, and pages visited.
- Communications: If you contact us (via email, forms, or social media), we may keep a record of that correspondence.
- Marketing Preferences: If you subscribe to our newsletter or promotions, we collect your email and communication preferences.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with you about your orders, questions, or service updates
- Improve our website, products, and customer experience
- Send marketing emails (only if you’ve opted in)
- Prevent fraud and maintain website security
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share it only in the following cases:
- Service Providers: With trusted third‑party partners (e.g., payment processors, shipping companies, analytics providers) who help us operate our business.
- Legal Compliance: If required by law, regulation, or court order.
- Business Transfers: If Loop Culture merges, sells, or transfers assets, your information may be part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and shopping cart
- Understand how visitors use our site
- Deliver personalized ads (where applicable)
You can disable cookies in your browser settings, but parts of our site may not function properly without them.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy—typically for the duration of your customer relationship and to comply with legal or accounting requirements.
6. Your Rights
Depending on your location, you may have the right to:
- Access and request a copy of your data
- Request correction or deletion of personal information
- Withdraw consent for marketing communications
- Object to certain data processing activities
- Lodge a complaint with your local data protection authority
To exercise your rights, contact us at sales@loopculture.com.
7. Data Security
We use administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is ever 100% secure, so we cannot guarantee absolute security.
8. International Data Transfers
If you access our website from outside the country where our servers are located, your data may be transferred across borders. We ensure appropriate safeguards are in place when doing so.
9. Children’s Privacy
We do not knowingly collect personal information from minors.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review it regularly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Loop Culture
Email: sales@loopculture.com
Website: www.loopculture.co.uk